Refund policy
Return Policy
Thank you for shopping with More Hair Essentials.
Due to the nature of our products and for hygiene and safety reasons, all sales are final. We do not accept returns, exchanges, or cancellations once an order has been placed.
Please ensure that all items in your order are correct before completing your purchase.
Damaged or Incorrect Items
If your order arrives damaged, defective, or incorrect, please contact us within 48 hours of delivery at lookzbyz@gmail.com with your order number and clear photos of the issue. We will review your request and work to resolve it as quickly as possible.
Lost or Stolen Packages
More Hair Essentials is not responsible for lost or stolen packages once they have been marked as delivered by the shipping carrier. Please contact the carrier directly to file a claim.
Order Changes
We are unable to modify or cancel orders once they have been placed. Please review your order carefully before checkout.
By completing a purchase with More Hair Essentials, you agree to this policy.
If you have any questions, feel free to contact us at lookzbyz@gmail.com.